FAQ

What is FXFair – an ECN/STP broker or a market maker?
We are a real ECN broker who never acts against its clients. We lead all trades directly to the reference market - no market making, no dealing desk, no pip hunting.

What are minimum requirements to open a live account?
You can start trading from $25 on a Standard or Real ECN account. If you decide to go for a Prime account, a minimum deposit of $100 will be required. To keep benefitting from premium trading conditions, you will have to reach a minimum balance of $20,000 within 5 business days from opening a Prime account. Not meeting this condition will result in switching your trading account type to Real ECN. We also reserve the right to nullify all trades carried out on a Prime account.

Is my account safe at FXFair?
Your safety is our top priority. Just like all major online stores or banks, we work with the Secure Socket Layer (SSL) certificate for complete security guarantees all of your personal data.

Can I use strategies like scalping, hedging, news trading and automated trading (EAs) at FxFair?
As an ECN/STP broker, we never hold the opposite position of the trader and therefore you are welcome to use any of the strategies described above. You can place your SL as tight as you want, no limitations apply.

What is leverage?
Between deposit and sums borrowed funds there is a certain relationship, e.g. 1:1 or 1:100. Credits leverage of 1:100, for example, means that the sum of the trading account you need to have with your broker can be lower a hundred-fold than the sum of the trade itself.

What leverage can I use?
We provide a leverage of 1:1 up to 1:500 depending on your trading account type.

Can I practise on a demo account first?
Yes. Just submit your email address and you will receive detailed instructions for opening a demo account with us as well as a download link for MetaTrader 4 platform.

How can I open a live account?
Simply fill out the registration form and submit it to FXFair. You will then receive a confirmation email with your login details as well as a download link for MetaTrader 4 platform.

What base currency accounts do you accept?
You can choose between a USD or an EUR account.

What are minimum requirements to open a live account?
You can start trading from $25 on a Standard or Real ECN account. If you decide to go for a Prime account, a minimum deposit of $100 will be required. To keep benefitting from premium trading conditions, you will have to reach a minimum balance of $20,000 within 5 business days from opening a Prime account. Not meeting this condition will result in switching your trading account type to Real ECN. We also reserve the right to nullify all trades carried out on a Prime account.

What funding options can I use?
We offer various funding options - credit/debit card, bank wire, different e-wallets - to best suit your needs.

How fast will deposited funds reach my live account?
It depends on the deposit method that you use for funding your account. Credit/debit card and e-wallet payments are instant while a bank wire transfer can take 3-5 days to reach your trading account.

Can transfers also be made in a currency that differs from my account currency?
Yes. We transform corresponding sums in the current exchange rate to the currency in which your account is maintained. You may incur certain charges on payments from some international banking institutions. FXFair accepts no responsibility for any such bank fees.

Is my money safe with FXFair?
The security of your assets is our top priority. All deposits are held in segregated accounts and separated of the company's capital. We work with reputable and established banks. Given the unlikely case our company becomes insolvent your deposits are not affected because they do not belong to the bankruptcy estate.

What is MetaTrader 4?
MetaTrader 4 (MT4) is a platform for virtual and digital trading actions. Thanks to MT4 you can trade currencies, commodities, and indices and use many different orders and applications. In addition to real-time push quotes, charts and price alerts you can work with Expert Advisors also known as EA (Automated Trading Systems).

Where can I download MT4?
After you have opened a demo or live account at FXFair you will receive an MT4 platform download link. Live account holders can also download the platform from the Client Area.

What hardware requirement does MT4 have?
Minimum requirement:
- Pentium 166 MHz or higher
- 128 MB RAM and
- 98/NT/ME/2000 Windows operating system

Recommended:
- Pentium 2 / Celeron 300 MHz processor and
- a monitor with 1024x768
- 128 MB RAM for Windows98/2000
- 256 MB RAM for Windows NT

Newer systems are of course also possible to use.

What is an Expert Advisor (EA)?
An Expert Advisor (EA) gives you the option of fully automated trading processes. We support this with the MQL programming language that makes it easy to you to adjust the EA yourself. So you can completely adapt your favorite trading strategies by using Expert Advisors. Since the EAs were developed by third parties FXFair isn't liable.

How does the programming of EA work?
In your development level - click on MetaEditor in your Client Terminal.

What is a custom indicator?
A custom indicator or CIN is an individual indicator developed with MQL.

Not all symbols of the market survey are visible. Why?
Click on the button 'Show all symbols' and the problem should be solved.

When I close the MetaTrader 4 will my pending orders be lost?
No, all pending orders are backed up on our server and stay active even if MT4 is closed.

Where do prices for lines, candles, and bars come from?
From the BID price.

What time zone is valid in MT4?
London time (GMT).

Instrument Bid Ask Spread
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